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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.
Complexitydifferent
LowHighLowHigh
Timedifferent
30–60 min2-6 h45–90 minMehrere Tage bis Wochen
Participantsdifferent
4-83-83-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsFault Tree, Critical Paths, Cause Hypotheses, Control ActionsTheme clusters, Insight statements, Opportunity areasMORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations
Tagsno overlap
SynthesisQualitativeWorkshop
RiskRoot causeSafety
SynthesisQualitativeRoot cause
Root causeSafetySystemicIncident
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