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| Criterion |  UX Research Empathy Mapping |  Decision Making Delphi Method |  Operations 8D Problem Solving |  Facilitation Decision Jam |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Low | High | High | Low |
Timedifferent | 30–60 min | 1-4 Wochen | 1-6 Wochen | 60-90 min |
Participantsdifferent | 4-8 | 6-30 Experten | 4-10 | 4-10 |
Formatdifferent | Workshop | Async | Workshop + async | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Expert Forecast, Consensus Range, Assumption Notes | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | SynthesisQualitativeWorkshop | ForecastingExpertsDecisionStrategy | QualityProblem solvingRoot cause | FacilitationDecisionProblem solvingWorkshop |