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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
LowHighHighLow
Timedifferent
30–60 min2-6 hMehrere Tage bis Wochen45–90 min
Participantsdifferent
4-83-82-63-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsCurrent Reality Tree, Core Problems, Intervention IdeasMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
SynthesisQualitativeWorkshop
Systems thinkingRoot causeConstraintsCausality
Root causeSafetySystemicIncident
SynthesisQualitativeRoot cause
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