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| Criterion | ![]() UX Research Empathy Mapping | ![]() UX Research Contextual Inquiry | ![]() Innovation Brainstorming | ![]() Innovation Reverse Brainstorming |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When a team faces an open question with many obvious directions, the method first creates breadth instead of premature commitment. It separates idea flow from evaluation and makes lines of thought visible, creating a pool for selection and further development. | For persistent errors or blockages, the method shifts the view to the opposite of the desired effect. It exposes the mechanics of failure and makes hidden causes easier to grasp. This makes improvement more concrete and the problem clearer. |
Complexitydifferent | Low | Medium | Low | Low |
Timedifferent | 30–60 min | 1-3 Wochen | 30-60 min | 30-60 min |
Participantsdifferent | 4-8 | 4-12 Beobachtungen | 4-12 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Field Notes, Workflow Insights, Pain Points | Idea pool, Theme clusters, Shortlist | Reverse Ideas, Risk Themes, Solution Ideas |
Tagsno overlap | SynthesisQualitativeWorkshop | UX researchObservationContext | BrainstormingIdeationCreativityWorkshopDivergence | BrainstormingIdeationCreativityRisk |



