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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min45-90 min1-2 h Setup, laufend45–90 min
Participantsdifferent
4-82-613-10
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsCommunication Plan, Channel Matrix, Message CadenceAction Lists, Project List, Review RoutineTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
SynthesisQualitativeWorkshop
CommunicationStakeholdersDeliveryPlanning
ProductivityPlanningTasksExecution
SynthesisQualitativeRoot cause
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