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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
LowHighLowHigh
Timedifferent
30–60 min2-6 h45–90 min2-6 h
Participantsdifferent
4-83-103-103-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsTheme clusters, Insight statements, Opportunity areasCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
SynthesisQualitativeWorkshop
CausalityIncidentRoot causeTimeline
SynthesisQualitativeRoot cause
Systems thinkingRoot causeConstraintsCausality
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