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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Affinity Diagramming
UX Research
Affinity Diagramming
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitydifferent
LowLowMediumLow
Timedifferent
30–60 min45–90 min3-14 Tage30–60 min per interview
Participantsdifferent
4-83-1050+1 participant per interview
Formatdifferent
WorkshopWorkshopAsyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsTheme clusters, Insight statements, Opportunity areasSurvey Results, Charts, Segment InsightsInterview Notes, Themes, Insight Summary
Tagsno overlap
SynthesisQualitativeWorkshop
SynthesisQualitativeRoot cause
QuantitativeResearchValidation
QualitativeResearchCustomerDiscovery
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