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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for ABC Analysis
Operations
ABC Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowLowHigh
Timedifferent
30–60 min30-60 min45–90 min2-6 h
Participantsdifferent
4-81-53-103-10
Formatdifferent
WorkshopAsyncWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsABC Classification, Focus Rules, Control ListTheme clusters, Insight statements, Opportunity areasFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
SynthesisQualitativeWorkshop
PrioritizationOperationsPortfolio
SynthesisQualitativeRoot cause
RiskQualityOperationsRoot cause
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