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Criterion
Paper illustration of Dual Track Agile with its method-specific working model.
Product Discovery
Dual-Track Agile
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When uncertainty and delivery run in parallel, it separates learning work from implementation while keeping both connected. It prevents unvalidated ideas from falling directly into the delivery stream.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLowLow
Timedifferent
Laufend, Wochen bis Monate45–90 min30–60 min per interview15-30 min
Participantsdifferent
4-103-101 participant per interview2-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Discovery Backlog, Delivery Backlog, Experiment-Ergebnisse, Validierte StoriesTheme clusters, Insight statements, Opportunity areasInterview Notes, Themes, Insight SummaryRoot cause notes, Countermeasures
Tagsno overlap
AgileDiscoveryDelivery
SynthesisQualitativeRoot cause
QualitativeResearchCustomerDiscovery
Root causeIncidentLeanProblem solving
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