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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Surveys method illustration showing its working structure
UX Research
Surveys
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
Wochen bis Monate3-14 Tage1-2 Tage20-45 min
Participantsdifferent
3-1250+Based on research questionBased on research question
Formatdifferent
Workshop + asyncAsyncAsyncWorkshop + async
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseSurvey Results, Charts, Segment InsightsFindability Metrics, Path Analysis, Revised IAContent groups, Label set, IA hypotheses
Tagsno overlap
ProcessDivergenceInnovation
QuantitativeResearchValidation
Information architectureNavigationFindability
Information architectureNavigationStructure
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