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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper matrix with seven SCAMPER rows, operator prompts and variations for a course portal.
Innovation
SCAMPER
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For an existing solution under pressure to change, the method deliberately opens space for systematic variants. It directs attention to rebuilding, combining, and repurposing rather than only new basic ideas. This produces concrete evolution paths for products, offerings, or workflows.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
Wochen bis Monate1-4 h30-60 min15-30 min
Participantsdifferent
3-123-82-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanSCAMPER Idea List, Concept Shortlist, Variation NotesRoot cause notes, Countermeasures
Tagsno overlap
ProcessDivergenceInnovation
Root causeProblem solvingQualityIncident
BrainstormingIdeationCreativityReframingInnovation
Root causeIncidentLeanProblem solving
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