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| Criterion | ![]() Innovation Double Diamond | ![]() Operations RACI Matrix | ![]() Decision Making DACI | ![]() Operations Gemba Walk |
|---|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Low | Low | Low |
Timedifferent | Wochen bis Monate | 45-90 min | 30-60 min | 30-120 min |
Participantsdifferent | 3-12 | 2-8 | 2-10 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | RACI Matrix, Responsibility Map, Decision Notes | DACI Matrix, Decision Owner, Decision Log | Observation Notes, Improvement Ideas |
Tagsno overlap | ProcessDivergenceInnovation | RolesResponsibilityGovernanceOperations | DecisionRolesGovernanceAlignment | LeanObservationProcessOperations |



