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| Criterion | ![]() Innovation Double Diamond | ![]() UX Research HEART Framework | ![]() Product Strategy Counter Metrics | ![]() Business Strategy Balanced Scorecard |
|---|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. |
Complexitydifferent | Medium | Medium | Low | High |
Timedifferent | Wochen bis Monate | 120 min initial, dann laufend | 30-60 min | Halber Tag bis mehrere Wochen |
Participantsdifferent | 3-12 | 3-6 | 2-6 | 4-12 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | HEART-GSM Table, Dashboard | Counter Metric List, Guardrail Definitions | Balanced Scorecard, Strategic Measures, Initiative Map |
Tagsno overlap | ProcessDivergenceInnovation | MetricsUX researchMeasurementSatisfaction | MetricsMeasurementStrategyExperiments | StrategyMetricsExecution |



