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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Outcome-Driven Innovation with its method-specific working model.
Product Discovery
Outcome-Driven Innovation
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowHighMedium
Timedifferent
Wochen bis Monate30-120 minMehrere Wochen45-90 min
Participantsdifferent
3-122-62-6 researchers plus sample2-5
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseObservation Notes, Improvement IdeasDesired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypothesesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessDivergenceInnovation
LeanObservationProcessOperations
OutcomesInnovationResearchQuantitative
LeanProblem solvingCoachingOperations
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