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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
MediumLowLowMedium
Timedifferent
Wochen bis Monate30-60 min30-120 min1-3 h
Participantsdifferent
3-122-82-62-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseFishbone Diagram, Cause Categories, Investigation BacklogObservation Notes, Improvement IdeasStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
ProcessDivergenceInnovation
Root causeQualityOperations
LeanObservationProcessOperations
LeanProcessQuality
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