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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Incident Timeline Analysis.
DevOps
Incident Timeline Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.For an incident with an unclear sequence, the method makes the timeline precisely visible. It separates perception, reaction, and delay so cause and effect become more clearly readable.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
Wochen bis Monate1-3 h60-180 min15-30 min
Participantsdifferent
3-123-83-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresIncident Timeline, Evidence Log, Delay Analysis, Improvement ActionsRoot cause notes, Countermeasures
Tagsno overlap
ProcessDivergenceInnovation
FlowMeasurementConstraints
IncidentTimelineSite Reliability Engineering
Root causeIncidentLeanProblem solving
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