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Criterion
Paper illustration of Double Diamond with its method-specific working model.
Innovation
Double Diamond
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
Wochen bis Monate20-45 min1-3 h1-3 h
Participantsdifferent
3-123-123-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Problem Statement, Solution Options, Prototypes, Deliverables per PhaseLessons learned, Action items, Event summaryBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
ProcessDivergenceInnovation
LearningOperationsImprovement
FlowMeasurementConstraints
ProcessOperationsImprovement
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