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Criterion
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration for PERT Estimation.
Decision Making
PERT Estimation
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
Purposedifferent
When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.On complex initiatives, a plain average tends to understate just how uncertain the outcome really is. It separates options, evaluation criteria, and open risks. The result is captured as a PERT Estimate, Expected Value, and Risk Notes.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
5-20 min15-45 min1-3 h10-30 min je Item
Participantsdifferent
3-201-83-101-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Effort Heatmap, Risk Signals, Discussion TargetsPERT Estimate, Expected Value, Risk NotesCustomer Journey Canvas, Pain Points, Experience OpportunitiesThree-Point Estimate, Risk Range, Assumption Notes
Tagsno overlap
EstimationEffortRisk
EstimationUncertaintyRisk
JourneyCustomerService designCanvas
EstimationUncertaintyForecasting
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