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Criterion
A paper-based illustration representing Domain Storytelling with its core stages and visible working result.
Knowledge Modeling
Domain Storytelling
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Theory of Constraints.
Operations
Theory of Constraints
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Purposedifferent
Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.
Complexitydifferent
LowMediumHighMedium
Timedifferent
1-2 h1-3 Wochen2-4 h Analyse, laufend1-3 h
Participantsdifferent
2-84-12 Beobachtungen3-123-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Domain Story, Glossary Notes, Process NarrativeField Notes, Workflow Insights, Pain PointsConstraint Map, Improvement Plan, Flow MetricsBottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures
Tagsno overlap
KnowledgeDomain-Driven DesignProcess
UX researchObservationContext
OperationsConstraintsFlowImprovement
FlowMeasurementConstraints
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