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| Criterion | ![]() Knowledge Modeling Domain Storytelling | ![]() UX Research Contextual Inquiry | ![]() Operations Theory of Constraints | ![]() Operations Bottleneck Analysis |
|---|---|---|---|---|
Purposedifferent | Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | For a system that does not get faster despite effort, the method directs attention to the bottleneck. It concentrates improvement on the point that actually limits throughput. | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. |
Complexitydifferent | Low | Medium | High | Medium |
Timedifferent | 1-2 h | 1-3 Wochen | 2-4 h Analyse, laufend | 1-3 h |
Participantsdifferent | 2-8 | 4-12 Beobachtungen | 3-12 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Domain Story, Glossary Notes, Process Narrative | Field Notes, Workflow Insights, Pain Points | Constraint Map, Improvement Plan, Flow Metrics | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures |
Tagsno overlap | KnowledgeDomain-Driven DesignProcess | UX researchObservationContext | OperationsConstraintsFlowImprovement | FlowMeasurementConstraints |



