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Criterion
Paper illustration for DMAIC.
Operations
DMAIC
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
HighMediumLowLow
Timedifferent
2-12 Wochen1-3 h30-60 min30-120 min
Participantsdifferent
3-102-62-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Project Charter, Measurement Plan, Cause Analysis, Control PlanStandard Work Sheet, Deviation List, Improved Standard, Training NeedsFishbone Diagram, Cause Categories, Investigation BacklogObservation Notes, Improvement Ideas
Tagsno overlap
Continuous improvementQualityProcess improvement
LeanProcessQuality
Root causeQualityOperations
LeanObservationProcessOperations
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