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Criterion
Paper illustration for DMAIC.
Operations
DMAIC
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
HighLowMediumHigh
Timedifferent
2-12 Wochen30-60 min1-2 h2-8 h
Participantsdifferent
3-102-81-82-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Project Charter, Measurement Plan, Cause Analysis, Control PlanFishbone Diagram, Cause Categories, Investigation BacklogConcept Map, Relationship Labels, Knowledge GapsProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
Continuous improvementQualityProcess improvement
Root causeQualityOperations
KnowledgeConceptsMappingSensemaking
Problem solvingRoot causeDecisionOperations
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