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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing WSJF with its core stages and visible working result.
Agile
WSJF
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When many tasks compete for the same capacity, it orders work by economic impact. It makes time lost, benefit, and effort comparable together.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-4 Wochen45-90 min1-3 Wochen30-120 min
Participantsdifferent
5-203-104-12 Beobachtungen2-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineRanked Backlog, Cost-of-Delay AssumptionsField Notes, Workflow Insights, Pain PointsObservation Notes, Improvement Ideas
Tagsno overlap
UX researchTrackingBehavior
LeanEconomicsSequencePrioritization
UX researchObservationContext
LeanObservationProcessOperations
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