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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing WSJF with its core stages and visible working result.
Agile
WSJF
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When many tasks compete for the same capacity, it orders work by economic impact. It makes time lost, benefit, and effort comparable together.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-4 Wochen45-90 min1-3 Wochen45-90 min
Participantsdifferent
5-203-104-12 Beobachtungen2-5
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineRanked Backlog, Cost-of-Delay AssumptionsField Notes, Workflow Insights, Pain PointsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UX researchTrackingBehavior
LeanEconomicsSequencePrioritization
UX researchObservationContext
LeanProblem solvingCoachingOperations
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