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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-4 Wochen1-3 h1-6 Wochen45-90 min
Participantsdifferent
5-204-104-102-5
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineCurrent-state map, Future-state map, Bottleneck list8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UX researchTrackingBehavior
LeanFlowWasteDelivery
QualityProblem solvingRoot cause
LeanProblem solvingCoachingOperations
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