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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen1-2 Tage20-45 min120 min initial, dann laufend
Participantsdifferent
5-20Based on research questionBased on research question3-6
Formatdifferent
AsyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineFindability Metrics, Path Analysis, Revised IAContent groups, Label set, IA hypothesesHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
Information architectureNavigationFindability
Information architectureNavigationStructure
MetricsUX researchMeasurementSatisfaction
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