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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-4 Wochen0.5-2 Tage30-60 min120 min initial, dann laufend
Participantsdifferent
5-204-122-63-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineScenario Set, Strategic Implications, Robust OptionsCounter Metric List, Guardrail DefinitionsHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
StrategyUncertaintyPlanning
MetricsMeasurementStrategyExperiments
MetricsUX researchMeasurementSatisfaction
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