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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-4 Wochen20-40 min initial, dann laufend30-60 min120 min initial, dann laufend
Participantsdifferent
5-203-152-63-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineROAM Board, Owner ListCounter Metric List, Guardrail DefinitionsHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
RiskAgileTrackingAlignment
MetricsMeasurementStrategyExperiments
MetricsUX researchMeasurementSatisfaction
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