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| Criterion | ![]() UX Research Diary Study | ![]() Operations RACI Matrix | ![]() Operations Kepner-Tregoe | ![]() Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Low | High | Low |
Timedifferent | 1-4 Wochen | 45-90 min | 2-8 h | 15-30 min |
Participantsdifferent | 5-20 | 2-8 | 2-8 | 2-6 |
Formatdifferent | Async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | RACI Matrix, Responsibility Map, Decision Notes | Problem Analysis, Decision Analysis, Risk Plan | Root cause notes, Countermeasures |
Tagsno overlap | UX researchTrackingBehavior | RolesResponsibilityGovernanceOperations | Problem solvingRoot causeDecisionOperations | Root causeIncidentLeanProblem solving |



