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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-4 Wochen45-90 min45-90 min30-60 min
Participantsdifferent
5-202-82-52-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineRACI Matrix, Responsibility Map, Decision NotesA3 Report, Action Plan, Root Cause AnalysisDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
UX researchTrackingBehavior
RolesResponsibilityGovernanceOperations
LeanProblem solvingCoachingOperations
DecisionRolesGovernanceAlignment
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