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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen30-60 min je Interview20-45 min1-4 Wochen
Participantsdifferent
5-205-12 InterviewsBased on research question3-10 Kunden
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineProblem Evidence, Risk Notes, Customer SegmentsContent groups, Label set, IA hypothesesConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
UX researchTrackingBehavior
DiscoveryInterviewsValidation
Information architectureNavigationStructure
MVPValidationServiceDiscovery
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