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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
1-4 Wochen2-8 h1-3 h1-6 Wochen
Participantsdifferent
5-202-85-304-10
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineProblem Analysis, Decision Analysis, Risk PlanConsensus Clusters, Theme Titles, Priority Areas8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
UX researchTrackingBehavior
Problem solvingRoot causeDecisionOperations
FacilitationConsensusWorkshopAlignment
QualityProblem solvingRoot cause
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