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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of a four-column Kanban board with limited ongoing work, a visible blocker and a review loop.
Engineering
Kanban
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When work sits in too many parallel streams, throughput suffers and no one sees the bottlenecks. Kanban makes the flow of work visible and limits overload so a system becomes calmer and more predictable.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-4 WochenOngoing1-3 h120 min initial, dann laufend
Participantsdifferent
5-202-123-83-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineKanban board, WIP policies, Flow metricsBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
FlowVisual managementDelivery
FlowMeasurementConstraints
MetricsUX researchMeasurementSatisfaction
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