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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen120 min initial, dann laufend45-90 min30-60 min
Participantsdifferent
5-203-63-82-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineHEART-GSM Table, DashboardImpact Map, Outcome Hypotheses, Delivery OptionsCounter Metric List, Guardrail Definitions
Tagsno overlap
UX researchTrackingBehavior
MetricsUX researchMeasurementSatisfaction
OutcomesStrategyBehaviorPlanning
MetricsMeasurementStrategyExperiments
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