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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen120 min initial, dann laufend30-90 min1-3 h
Participantsdifferent
5-203-62-83-8
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineHEART-GSM Table, DashboardConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesBottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures
Tagsno overlap
UX researchTrackingBehavior
MetricsUX researchMeasurementSatisfaction
ConstraintsDecisionPlanningOptions
FlowMeasurementConstraints
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