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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-4 Wochen90-180 min90-180 min initial, dann laufend120 min initial, dann laufend
Participantsdifferent
5-203-63-83-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineGQM Table, Metric ProfilesKPI Tree, Owner ListHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
MetricsMeasurementEngineeringAlignment
MetricsStrategyAlignmentMeasurement
MetricsUX researchMeasurementSatisfaction
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