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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-4 Wochen2-6 h30 min Setup, dann laufend30-60 min
Participantsdifferent
5-203-101-3 maintaining, briefing for everyone2-8
Formatdifferent
AsyncWorkshopAsyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineFMEA Table, Risk Priority, Mitigation ActionsRAID Log, Status Report SourceFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
UX researchTrackingBehavior
RiskQualityOperationsRoot cause
RiskTrackingStakeholdersGovernance
Root causeQualityOperations
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