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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumHighLowHigh
Timedifferent
1-4 Wochen2-6 h45-90 min1-6 Wochen
Participantsdifferent
5-203-102-84-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineFMEA Table, Risk Priority, Mitigation ActionsAssumption List, Critical Assumptions, Learning Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
UX researchTrackingBehavior
RiskQualityOperationsRoot cause
AssumptionsRiskDecisionDiscovery
QualityProblem solvingRoot cause
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