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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Empathy Mapping
UX Research
Empathy Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-4 Wochen30–60 min15-30 min45–90 min
Participantsdifferent
5-204-82-63-10
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineEmpathy Map, Assumptions List, Research GapsRoot cause notes, CountermeasuresTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
UX researchTrackingBehavior
SynthesisQualitativeWorkshop
Root causeIncidentLeanProblem solving
SynthesisQualitativeRoot cause
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