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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Story Points.
Agile
Story Points
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When teams want to rate complexity rather than hours, it creates a shared, relative scale. It sorts work by value, risk, and delivery ability. The result is captured as Point Estimates, Reference Stories, and Velocity Data.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-4 Wochen1-3 hlaufend, 1-5 min je Item120 min initial, dann laufend
Participantsdifferent
5-203-83-93-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresPoint Estimates, Reference Stories, Velocity DataHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
FlowMeasurementConstraints
EstimationAgileMeasurement
MetricsUX researchMeasurementSatisfaction
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