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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen1-3 h1-3 Wochen45-90 min
Participantsdifferent
5-203-84-12 Beobachtungen3-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresField Notes, Workflow Insights, Pain PointsContext canvas, Open questions, Shared context notes
Tagsno overlap
UX researchTrackingBehavior
FlowMeasurementConstraints
UX researchObservationContext
ContextFramingRequirementsCanvas
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