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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen1-3 h1-3 Wochen30-90 min
Participantsdifferent
5-203-84-12 Beobachtungen2-8
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresField Notes, Workflow Insights, Pain PointsConstraint List, Hard/Soft Classification, Option Impact Notes, Decision Boundaries
Tagsno overlap
UX researchTrackingBehavior
FlowMeasurementConstraints
UX researchObservationContext
ConstraintsDecisionPlanningOptions
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