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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen1-3 h45-90 min120 min initial, dann laufend
Participantsdifferent
5-203-83-103-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresContext canvas, Open questions, Shared context notesHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
FlowMeasurementConstraints
ContextFramingRequirementsCanvas
MetricsUX researchMeasurementSatisfaction
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