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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen1-3 h30-90 min120 min initial, dann laufend
Participantsdifferent
5-203-82-83-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesHEART-GSM Table, Dashboard
Tagsno overlap
UX researchTrackingBehavior
FlowMeasurementConstraints
ConstraintsDecisionPlanningOptions
MetricsUX researchMeasurementSatisfaction
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