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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-4 Wochen45–90 min1-3 h15-30 min
Participantsdifferent
5-203-102-82-6
Formatdifferent
AsyncWorkshopWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineTheme clusters, Insight statements, Opportunity areasCause Tree, Evidence Notes, CountermeasuresRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
SynthesisQualitativeRoot cause
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
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