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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Affinity Diagramming
UX Research
Affinity Diagramming
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-4 Wochen45–90 min45-90 min30–60 min
Participantsdifferent
5-203-102-54-8
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineTheme clusters, Insight statements, Opportunity areasA3 Report, Action Plan, Root Cause AnalysisEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
UX researchTrackingBehavior
SynthesisQualitativeRoot cause
LeanProblem solvingCoachingOperations
SynthesisQualitativeWorkshop
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