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Criterion
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Paper objective sheet with five SMART fields, baseline, target, owner, deadline and a complete result statement.
Product Strategy
SMART Goals
Purposedifferent
For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification.
Complexitydifferent
HighMediumLowLow
Timedifferent
1 Tag bis mehrere Wochen120 min initial, dann laufend30-60 min15-30 min
Participantsdifferent
4-103-62-81-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Problem Statement, Prototype, Test LearningsHEART-GSM Table, DashboardPower Interest Grid, Strategy per StakeholderSMART Goal, Measurement Note, Deadline
Tagsno overlap
InnovationPrototypeResearch
MetricsUX researchMeasurementSatisfaction
StakeholdersFacilitationAlignmentPlanning
GoalsPlanningMeasurementAlignment
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