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Criterion
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighLowLowHigh
Timedifferent
1 Tag bis mehrere Wochen30-60 min15-45 min2-6 h
Participantsdifferent
4-102-81-33-10
Formatdifferent
WorkshopWorkshopAsyncWorkshop
Outputdifferent
Problem Statement, Prototype, Test LearningsFishbone Diagram, Cause Categories, Investigation BacklogADR File, Decision Log, RationaleFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
InnovationPrototypeResearch
Root causeQualityOperations
ArchitectureRationaleDocumentationGovernance
RiskQualityOperationsRoot cause
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