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| Criterion | ![]() Innovation Design Thinking | ![]() UX Research Empathy Mapping | ![]() UX Research Card Sorting | ![]() UX Research Personas |
|---|---|---|---|---|
Purposedifferent | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. |
Complexitydifferent | High | Low | Low | Medium |
Timedifferent | 1 Tag bis mehrere Wochen | 30–60 min | 20-45 min | 1-3 Tage |
Participantsdifferent | 4-10 | 4-8 | Based on research question | Internes Team |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Problem Statement, Prototype, Test Learnings | Empathy Map, Assumptions List, Research Gaps | Content groups, Label set, IA hypotheses | Persona Profiles, Needs Summary, Scenario Notes |
Tagsno overlap | InnovationPrototypeResearch | SynthesisQualitativeWorkshop | Information architectureNavigationStructure | ResearchCustomerSynthesis |



