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Criterion
Paper illustration for Delegation Poker.
Facilitation
Delegation Poker
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Purposedifferent
When decisions get stuck between leadership and team, Delegation Poker clarifies the desired scope of autonomy. It shows how much decision-making latitude a role should actually get in practice.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min1-3 h30-120 min45-90 min
Participantsdifferent
3-103-102-62-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Delegation Board, Decision Boundaries, Role AgreementsProcess Map, Handoff List, Improvement BacklogObservation Notes, Improvement IdeasRACI Matrix, Responsibility Map, Decision Notes
Tagsno overlap
AutonomyRolesTeam
ProcessOperationsImprovement
LeanObservationProcessOperations
RolesResponsibilityGovernanceOperations
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