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Criterion
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis
Purposedifferent
When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With limited resources, quality, speed, cost, and risk almost always compete with each other. Trade-off Analysis makes these tensions explicit and prevents decisions from producing hidden side effects.
Complexitydifferent
MediumLowLowMedium
Timedifferent
45-90 min30–60 min per interview30–60 min45-120 min
Participantsdifferent
2-81 participant per interview4-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Decision Matrix, Scoring Rationale, Selected OptionInterview Notes, Themes, Insight SummaryEmpathy Map, Assumptions List, Research GapsTrade-off Matrix, Criteria List, Decision Rationale, Accepted Downsides
Tagsno overlap
DecisionCriteriaScoringTradeoffs
QualitativeResearchCustomerDiscovery
SynthesisQualitativeWorkshop
TradeoffsDecisionCriteriaOptions
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